Researchers found adjusting AI systems to be more warm and friendly to users would result in an "accuracy trade-off".
source https://www.bbc.com/news/articles/cd9pdjgvxj8o?at_medium=RSS&at_campaign=rss
source https://www.bbc.com/news/articles/cd9pdjgvxj8o?at_medium=RSS&at_campaign=rss